Pasadena & San Gabriel Valley

IT support that picks up.

Managed IT, networking, security, and on-call repair for small businesses and homes across the San Gabriel Valley. One person on the line, no ticket queue, no rotating cast.

What I do

Six services. One number to call.

Most of what comes up falls into one of these. If yours doesn't, call anyway — I'll tell you honestly whether I'm the right person for it.

  1. Managed IT

    Ongoing support for small business networks. Updates, monitoring, security, vendor coordination, and a single point of contact for everything technology-related.

  2. Networking & Wi-Fi

    Wired and wireless network design, installation, and troubleshooting. Coverage that reaches the whole space, configuration that keeps it secure.

  3. Cybersecurity & backups

    Endpoint protection, email filtering, automated backups, and recovery planning. Most attacks succeed against the unprepared. The fix is rarely complicated.

  4. Computer & device repair

    Windows, macOS, printers, peripherals. Remote first, on-site when it has to be. Diagnosis before invoice, every time.

  5. Help desk & on-call

    For business clients, a real person to call when something breaks. For households, the same — minus the ticketing system and the script.

  6. Residential & home office

    Setup, troubleshooting, and consulting for the technology in your home. Wi-Fi, smart devices, working-from-home gear, the lot.

Nathan Armstrong, founder

About

One person. About twenty businesses. A neighborhood worth of homes.

Armstrong ITS is a one-person practice based in Pasadena. I work with around twenty small business clients across the San Gabriel Valley plus a roster of residential customers who'd rather call someone they know than open a ticket with someone they don't.

The arrangement is the same regardless of who you are: I show up, explain what's happening in plain language, fix the problem, and send a clear invoice. Then you have my number for next time.

Where I work

San Gabriel Valley, on-site. Anywhere, remote.

  • Pasadena
  • South Pasadena
  • Arcadia
  • Sierra Madre
  • Altadena
  • San Marino

On-site visits within the San Gabriel Valley. Remote support available nationwide for screens-and-keyboards problems.

Get in touch

Tell me what's going on.

For most things a phone call is fastest. The form works too — everything that comes in gets read.

Or email directly: nathan@armstrongits.com