Managed IT
Ongoing support for small business networks. Updates, monitoring, security, vendor coordination, and a single point of contact for everything technology-related.
Pasadena & the San Gabriel Valley
IT support that picks up.
Managed IT, networking, security, and on-call repair for businesses and homes across the San Gabriel Valley. Responsive support, plain explanations, and a clear invoice at the end of it.
Call or text. Someone answers.
Nathan Armstrong
Armstrong ITS · Pasadena, CA
- Based in
- Pasadena, CA
- Hours
- Mon–Fri, 8am–6pm PT
- On-site
- San Gabriel Valley
- Remote
- California
What we do
Six services. One number to call.
Most of what comes up falls into one of these. If yours doesn't, call anyway and we'll tell you honestly whether we're the right fit for it.
Networking & Wi-Fi
Wired and wireless network design, installation and troubleshooting. Coverage that reaches the back office as well as the front desk, set up so it stays secure.
Cybersecurity & backups
Endpoint protection, email filtering and automated backups. Restores get tested, not just scheduled, because a backup nobody has restored from is a guess.
Computer & device repair
Windows, macOS, printers, peripherals. Remote first, on-site when it has to be. You get a diagnosis before you get an invoice.
Help desk & on-call
Responsive support when something breaks, for offices and households alike. Direct access to someone who already knows the setup, without scripted triage.
Residential & home office
Setup, troubleshooting and consulting for the technology in your home: Wi-Fi, smart devices, printers, and working-from-home equipment.
How a job goes
Three steps, no surprises.
You call or text
Remote first, on-site when it has to be. Most things can be looked at without anyone driving anywhere.
A diagnosis before an invoice
You hear what is actually wrong, and what it will take, before anything is billed.
Fixed, and explained
In plain language, so you know what happened and can tell somebody else. Then a clear invoice.
About
Who we work with
Armstrong ITS is an IT practice based in Pasadena, working with around twenty small business clients across the San Gabriel Valley plus a roster of residential customers who'd rather call someone who already knows their setup than file a ticket.
The arrangement is the same regardless of who you are: we show up, explain what's happening in plain language, fix the problem, and send a clear invoice. Then you have a number that works next time.
- Business clients
- About twenty
- Cities on-site
- Six
- Remote
- California
Where we work
Where we go
On-site visits within the San Gabriel Valley. Remote support anywhere in California, or anywhere else on Pacific time.
Get in touch
Tell us what's going on.
For most things a phone call is fastest. The form works too, and everything that comes in gets read.
- Phone (626) 771-6945 Call or text
- Email nathan@armstrongits.com
- Hours Mon–Fri, 8am–6pm Pacific After-hours, call anyway and we'll work it out.